Which of the following statements by the charge nurse demonstrates the conflict resolution strategy of competing?

Which of the following statements by the charge nurse demonstrates the conflict resolution strategy of competing?

• A. "We will take a look at the assignments together and attempt to modify the workload you are concerned about."
• B. "Your workload is within the normal limits, so no changes will be made."
• C. "I believe you need to manage your time better."
• D. "It's important to prioritize the care of all clients."

Answer: (B)

The statement "Your workload is within the normal limits, so no changes will be made" exemplifies the competing conflict resolution strategy. Competing is characterized by a firm and often uncompromising approach where one party prioritizes their own needs or opinions over others. In this scenario, the charge nurse is asserting authority and making a definitive declaration about the workload without engaging in discussion or negotiation. This approach can be effective in situations where a quick decision is necessary, or when the stakes are high and one party feels strongly about the issue at hand. By stating that no changes will be made, the charge nurse clearly communicates their position and prioritizes the needs of the organization or standards over the concerns of the staff member. Such an approach can sometimes lead to resentment or disengagement among team members, as it does not foster collaboration or open dialogue.

The statement "Your workload is within the normal limits, so no changes will be made" exemplifies the competing conflict resolution strategy. Competing is characterized by a firm and often uncompromising approach where one party prioritizes their own needs or opinions over others. In this scenario, the charge nurse is asserting authority and making a definitive declaration about the workload without engaging in discussion or negotiation.

This approach can be effective in situations where a quick decision is necessary, or when the stakes are high and one party feels strongly about the issue at hand. By stating that no changes will be made, the charge nurse clearly communicates their position and prioritizes the needs of the organization or standards over the concerns of the staff member. Such an approach can sometimes lead to resentment or disengagement among team members, as it does not foster collaboration or open dialogue.